Hi, All - I need some help on determining if I have lost my lumens purchased back in March, 2018 and stored on my Ledger Nano S wallet or not. A couple of weeks ago I went to check my Ledger Nano S wallet to verify the lumens I put on it back in March 2018 in anticipation of buying another crypto and putting that on the Nano S wallet, too.
I was very surprised to see that my original purchase wasn't showing in either the new Ledger Live app or on the new Stellar.org Account Viewer. I don't know if I've lost them or not, but it doesn't make sense to me that I have because the Ledger Nano S wallet hasn't been connected to my PC since I put the original lumens purchase on the wallet almost 3 years ago now. I'm also wondering if there are issues with either the Ledger hack that happened a while back and/or some Account Viewer issues with the new version at Stellar.org.
I've done the latest firmware update to 1.6.1 on the Nano S and have access to the current Account Viewer on Ledger Live and Stellar.org to view the wallet. I did a small test purchase just recently and that's showing up just fine so I'm wondering do I need to do a reset on the Nano S wallet? I have my recovery phrase and it's never been disclosed to anyone and that's what has me stumped since I thought that was the main value of crypto....that the private key is what protects you no matter what since you can query to blockchain to confirm the original purchase in my case which also should confirm that the assets are still on the Nano S wallet.
I'm inexperienced when it comes to the crypto space, but I know I got the original purchase put on the Nano S wallet correctly because I could see the lumens on the old Stellar.org Account Viewer after transferring them from Coinbase where I did the original purchase using Etherium.
I would really appreciate some help/guidance here....I've been trying elsewhere trying to work with Ledger support and the MyStellar.org forum, but neither have been helpful. I can't even get on the MyStellar.org forum, the sign-up is simply archaic and the Ledger support has been awful with automated responses that prove to me nobody real seems to be looking at the subject request.
Lastly, how would it be possible for the Nano S to be hacked if it was in storage and not connected to the internet? I don't understand a lot of the detail in internet security so appreciate your indulgence.
Thanks very much in advance for any help that can be provided!
